Sometimes a system throws an error or just doesn’t work for whatever reasons. If you are not an expert, it may take hours to find the solution, and it would be quite exhausting.
We are ready to give you a consultation, to help diagnose the issue, and to resolve it. Save the effort of your staff with a Tarantool technical support contract.
Technical support activities, like consulting on working with Tarantool, reviewing logs and errors, and so on, are carried out via tickets under the SLA. Standard technical support terms apply to the current version 2.x and the LTS version 1.10.
If you use a version older than 1.10 and are not ready for an upgrade, the cost of technical support is calculated individually depending on the integrated technologies and amount of data.
You can ask Tarantool community members any questions. The Tarantool team and users share best practices and help you find solutions in real time in Telegram Chat.
Please give us the information about your project if you want to avoid such cases in future and you are ready to consider the terms of technical support.
Tarantool experts will contact you shortly