Sometimes systems generate errors or fail to work for unclear reasons. If you are not an expert, it may take hours to find the solution, and it would be quite exhausting. Now you can rely on our technical support.
All issues will be resolved according to the approved SLA. Save your development resources, reduce risks, and accelerate delivery with a Tarantool technical support contract.
Consultations on how Tarantool works as well as log and error reviews are performed on an issue ticket basis within the SLA. Standard terms of technical support apply to the current 2.x version and the 1.10 LTS version.
For versions older than 1.10, technical support costs are calculated individually and depend on the integrated technology and the amount of data.
You can ask Tarantool community members any questions. The Tarantool team and users share best practices and help you find solutions in real time in Telegram Chat.
Please give us the information about your project if you want to avoid such cases in future and you are ready to consider the terms of technical support.
Tarantool experts will contact you shortly